Troubleshooting Plugged in Not Charging Windows 10 Non Removable Battery

If your windows 10 non removable battery is not charging when plugged in, try the following solutions. Facing an issue where your laptop’s non-removable battery on windows 10 is not charging when connected to the charger?

This can be quite frustrating, but there are some solutions you can try to resolve the issue. We will explore some troubleshooting steps to help you fix the “plugged in, not charging” problem on a windows 10 laptop with a non-removable battery.

Let’s dive in and find out how you can resolve this issue and get your laptop charging again.

Troubleshooting Plugged in Not Charging Windows 10 Non Removable Battery
Troubleshooting Plugged in Not Charging Windows 10 Non Removable Battery

Common Causes Of Plugged In Not Charging Issues

If you’re encountering the frustrating issue of your windows 10 laptop showing the “plugged in, not charging” message, don’t panic just yet. This common problem can have several causes, ranging from battery calibration to faulty charging ports and ac adapter issues.

In this section, we will explore each of these causes and provide you with some possible solutions.

Battery Calibration

Battery calibration is a process that ensures your laptop accurately calculates the battery’s remaining capacity. If the calibration isn’t done correctly, it can result in the “plugged in, not charging” issue.

Some key points to consider are:

  • Over time, the battery’s capacity can become misaligned with what windows 10 expects.
  • Battery calibration involves fully charging the battery and then completely draining it to help reestablish accurate readings.
  • You can try recalibrating your battery by following a few simple steps provided by your laptop manufacturer or searching online for specific instructions.

Ac Adapter Issues

Ac adapter problems are another common cause of the “plugged in, not charging” issue.

Consider these factors to identify and resolve ac adapter issues:

  • Check if the ac adapter is properly connected to both the power outlet and your laptop. Ensure there are no loose connections or frayed cables.
  • Inspect the ac adapter for any physical damage, such as bent pins or a damaged power cord.
  • Use a different ac adapter, if possible, to troubleshoot and determine if the problem lies with your current one.

Faulty Charging Port

A faulty charging port can prevent the battery from charging properly.

Keep these points in mind:

  • Examine the charging port for any physical damage, debris, or corrosion.
  • Sometimes, the issue might be as simple as dust or lint stuck in the port. Gently clean it using compressed air or a soft brush.
  • If the charging port appears damaged or doesn’t seem to connect properly, it may require professional repair or replacement.

Remember, troubleshooting the “plugged in, not charging” issue can be a trial-and-error process. It’s essential to rule out each possible cause one by one to identify the root problem. If you’re unsure about any diy solutions, it’s always wise to consult your laptop manufacturer or seek professional assistance.

Battery Calibration

Battery calibration is an essential process to ensure accurate battery information and prolong the lifespan of your device’s battery. Calibrating the battery helps the operating system accurately detect the battery’s charge level and estimate its remaining capacity. This is especially important if you are facing the “plugged in, not charging” issue on your windows 10 laptop with a non-removable battery.

Calibration helps solve inaccuracies caused by the electronic components that measure and report battery levels. Over time, these components can become slightly misaligned, resulting in incorrect readings. By calibrating the battery, you can make your device more reliable and ensure that it provides accurate information about its charging status.

Steps To Calibrate The Battery

Calibrating the battery on your windows 10 laptop with a non-removable battery involves a few simple steps:

  • Charge the battery: Plug in your laptop and charge it to 100%. Make sure the battery is fully charged before proceeding.
  • Drain the battery: Once the battery is fully charged, disconnect the power cord and use your laptop normally until the battery level drops to around 5% to 7%. You can perform tasks such as web browsing or watching videos to expedite the discharging process.
  • Automatic shut down: Allow your laptop to automatically shut down once the battery reaches the 5% to 7% level.
  • Rest period: Keep the laptop powered off and unplugged for at least 5 to 6 hours. This rest period allows the battery to cool down properly.
  • Recharge the battery: After the rest period, plug in your laptop and charge it back to 100% without interruptions. Ensure that you leave it connected to the power source even after reaching full charge for at least an hour to complete the calibration process.
  • Restart your laptop: Finally, power on your laptop and start using it normally.

By following these steps, you can effectively calibrate the battery of your non-removable battery laptop running windows 10. This process should help resolve any issues related to incorrect battery level reporting and the “plugged in, not charging” problem.

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Testing Battery Health

While calibrating the battery can optimize its performance, it’s also essential to test the overall health of your battery. Windows 10 provides built-in tools that allow you to assess the battery’s condition and diagnose any potential issues.

To test your battery health in windows 10, follow these steps:

  • Open command prompt: Press the windows key + x and select “command prompt” (admin) or “windows powershell” (admin).
  • Run the battery report: In the command prompt window, type “powercfg /batteryreport” (without quotes) and press enter to generate a battery report.
  • Analyze the report: Once the battery report is generated, navigate to the specified file location and open the battery-report.html file with a web browser. This report provides detailed information about your battery’s health, capacity, and usage.

Analyzing the battery report can help you identify any potential problems and take appropriate measures accordingly. For instance, if the report shows a significant decline in battery capacity, it might be time to consider replacing the battery.

Regularly testing your battery’s health can provide insights into its performance and ensure that you stay informed about its condition. It’s an excellent practice to monitor your battery’s health periodically and take necessary actions when required.

Ac Adapter Issues

If you’re facing the “plugged in, not charging” issue with your windows 10 laptop that has a non-removable battery, it could be due to problems with your ac adapter. The ac adapter is responsible for providing power to your laptop and charging the battery.

In this section, we’ll discuss how to identify ac adapter problems, check the power output, and replace the ac adapter if necessary.

Identifying AC adapter Problems

  • Check the led indicator: Make sure to check the led indicator on your ac adapter. If it’s not lit up or blinking, it could indicate a problem with the adapter.
  • Inspect the cable: Give the ac adapter cable a thorough inspection. Look for any signs of wear and tear, such as fraying or exposed wires. Damaged cables can prevent proper power delivery.
  • Test with another outlet: Try plugging the ac adapter into a different outlet to rule out any issues with the power source.
  • Test with another device: If possible, connect the ac adapter to another device to see if it charges properly. This will help determine if the problem lies with the adapter or the laptop.

Checking Power Output

  • Use a multimeter: If you have access to a multimeter, you can check the power output of the ac adapter. Set the multimeter to measure dc voltage, then connect the red probe to the center pin of the adapter’s connector and the black probe to the outer shielding. A working adapter should provide the voltage specified on the label.
  • Look for fluctuations: While the multimeter is connected, observe if the voltage output remains consistent. Fluctuations in voltage could indicate a problem with the adapter.
  • Check for loose connections: Ensure that all connections between the ac adapter, power cord, and laptop are secure. Loose connections can cause power delivery issues.

Replacing The AC adapter

  • Consult the manufacturer: Reach out to the laptop manufacturer for guidance on purchasing a compatible ac adapter. They can provide you with the specific model or part number.
  • Purchase a genuine adapter: To ensure optimal performance and compatibility, it’s recommended to purchase a genuine ac adapter from a reputable source.
  • Verify voltage and amperage: Before purchasing a new adapter, double-check the voltage and amperage requirements of your laptop. These specifications should match those of the original adapter.
  • Replace the ac adapter: Once you have obtained a compatible ac adapter, disconnect the old adapter and plug in the new one. Make sure all connections are secure. Test if your laptop is now charging properly.

By identifying ac adapter problems, checking power output, and replacing the ac adapter if necessary, you can address the “plugged in, not charging” issue on your windows 10 laptop with a non-removable battery. Remember to ensure compatibility when replacing the ac adapter and consult the laptop manufacturer for any specific recommendations.

Faulty Charging Port

Signs Of A Faulty Charging Port

A faulty charging port on your windows 10 laptop can be frustrating, especially if your battery is not charging. Here are some signs that indicate you might have a faulty charging port:

  • Your laptop battery is not charging even when the charger is connected.
  • The charging cable feels loose when plugged into the port.
  • You need to adjust the charging cable at a certain angle for it to charge.
  • The charging light does not turn on when you plug in the charger.
  • Your laptop’s battery drains quickly even while it’s plugged in.

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Cleaning The Charging Port

Before you rush to repair or replace the charging port, it’s worth checking if it just needs a good cleaning. Over time, dust, lint, or debris can accumulate in the charging port, preventing a proper connection. Here’s how you can clean the charging port:

  • Turn off your laptop and unplug the charger.
  • Take a flashlight and carefully inspect the charging port for any visible debris.
  • Use a soft-bristled brush or a toothpick to gently remove any dirt or lint from the port.
  • Blow into the charging port or use canned air to dislodge any stubborn particles.
  • Wipe the port clean with a lint-free cloth.

Cleaning the charging port may resolve the issue if it is simply a matter of a dirty connection. However, if the problem persists, you may need to move on to repairing or replacing the charging port.

Repairing Or Replacing The Charging Port

If cleaning the charging port did not solve the charging issue, you might need to consider repairing or replacing the port. Here are some options:

  • Contact the manufacturer: If your laptop is still under warranty, reach out to the manufacturer for assistance. They may be able to repair or replace the charging port free of charge.
  • Seek professional repair services: If your laptop is no longer under warranty, you can contact a professional technician who specializes in laptop repairs. They will be able to diagnose and fix the issue with the charging port.
  • Consider a diy replacement: If you’re comfortable with opening up your laptop and have some technical know-how, you can purchase a replacement charging port and attempt to replace it yourself. However, keep in mind that this may void any existing warranty.

Remember, it’s important to take necessary precautions while attempting any DIY repairs and ensure you have the right tools and knowledge to avoid further damage to your laptop.

By recognizing the signs of a faulty charging port, cleaning it properly, and exploring repair or replacement options, you can get your windows 10 laptop back up and running, charging without any issues.

Other Possible Causes

Plugged-in not charging issues can be frustrating, especially when you have a non-removable battery on your windows 10 laptop. While we have already discussed some common causes in the previous section, there are a few other factors that might be contributing to this problem.

Let’s take a closer look at these potential culprits and what you can do to address them.

Outdated Bios

An outdated bios (basic input/output system) can sometimes interfere with the charging process. The bios is responsible for controlling various hardware components, including the battery. If it’s outdated, it may not be able to communicate properly with the battery, causing the “plugged in not charging” issue. Here’s what you need to know:

  • Updating the bios to the latest version can often resolve compatibility issues and improve battery performance.
  • Visit the manufacturer’s website and look for the bios update section.
  • Follow the instructions provided to download and install the latest bios update for your laptop model.
  • Be cautious during the bios update process, as any interruptions or errors can potentially lead to system instability.

Incompatible Battery Drivers

Another possible cause of the “plugged in not charging” problem is incompatible battery drivers. The battery drivers act as a bridge between the operating system and the battery hardware, facilitating communication and control. If these drivers are outdated or incompatible, they may prevent the battery from charging correctly. Consider the following:

  • Open the device manager by right-clicking on the start button and selecting “device manager” from the menu.
  • Expand the “batteries” category to reveal the installed battery drivers.
  • Right-click on each driver and select “update driver” to search for the latest compatible version online.
  • Alternatively, you can visit the laptop manufacturer’s website and manually download the correct battery drivers for your specific model.

Power Settings

Your laptop’s power settings can also play a role in the “plugged in not charging” issue. Windows 10 offers various power profiles that determine how your laptop manages energy consumption and battery charging. Follow these steps to ensure your power settings are optimized:

  • Open the control panel by searching for it in the start menu or pressing the windows key + x and selecting “control panel.”
  • Select “hardware and sound” and then “power options.”
  • Identify the currently selected power plan and click on “change plan settings” next to it.
  • Adjust the advanced power settings to ensure that options like “battery threshold” or “battery conservation mode” are disabled.
  • Save the changes and restart your laptop for the new settings to take effect.

Keep in mind that these are just a few additional causes of the “plugged-in not charging” issue. By addressing outdated bios, incompatible battery drivers, and power settings, you will increase your chances of resolving the problem. However, if the issue persists, it may be necessary to seek further technical assistance or consider replacing the battery.

Updating Bios

Updating the bios of your windows 10 device is an essential step in maintaining its overall performance and security. Bios, which stands for basic input/output system, is firmware that is responsible for booting up your computer system and ensuring its hardware components are working together seamlessly.

Regularly updating your bios can bring about several advantages, including bug fixes, improved stability, and compatibility with new hardware or software releases.

Checking For Bios Updates

To ensure that your windows 10 system is always up to date, it’s crucial to check for bios updates regularly. Here are a few steps you can follow:

  • Visit the manufacturer’s website: Every computer manufacturer provides firmware updates for their devices. Head over to their official website and locate the support or downloads page.
  • Identify your specific device model: Look for your computer’s model number or name, which can usually be found on a sticker at the bottom or back of your device. Make a note of this information as it will help you find the correct bios update.
  • Check for available updates: Once you’re on the manufacturer’s website, search for the section related to bios updates. Look for any recent releases or newer versions compared to the ones installed on your system.
  • Read the release notes: Before initiating the update, it’s crucial to read the accompanying release notes or documentation provided by the manufacturer. These notes will outline the changes and improvements brought about by the update.

Updating The Bios Safely

When updating your windows 10 bios, it’s essential to take precautions to prevent any potential issues. Here’s how you can ensure a safe bios update process:

  • Backup your data: Create a backup of all important files and documents on an external storage device or cloud storage service. This step helps safeguard your data in case anything goes wrong during the bios update.
  • Connect to a reliable power source: Make sure your device is connected to a stable power source throughout the update process. A sudden power failure during the update can result in a bricked device, rendering it unusable.
  • Follow instructions carefully: Always adhere to the manufacturer’s instructions when updating the bios. Typically, you’ll need to download the update file and run it as an administrator. The process may involve restarting your computer, so be prepared for that.
  • Avoid interrupting the update: Once the bios update begins, do not turn off your computer or interrupt the process in any way. It’s essential to allow the update to complete fully to prevent any potential damage to your system.

Regularly updating your windows 10 bios is crucial for the optimal performance, stability, and security of your device. By following the manufacturer’s instructions and taking the necessary precautions, you can ensure a smooth and safe bios update experience. Keep your system up to date and enjoy the benefits of the latest firmware improvements.

Checking Battery Drivers

Troubleshooting Plugged in Not Charging Windows 10 Non Removable Battery
Troubleshooting Plugged in Not Charging Windows 10 Non Removable Battery

Identifying Out-Of-Date Or Corrupt Drivers

If you’re facing the frustrating issue of your windows 10 laptop showing “plugged in, not charging” for a non-removable battery, the problem could lie with your battery drivers. Out-of-date or corrupt drivers can cause this error, preventing your laptop from charging properly.

Here are the key points to help you identify the problem:

  • Check device manager: Open the device manager by right-clicking on the start button and selecting “device manager.” Look for the “batteries” category and expand it to see your battery drivers.
  • Look for exclamation marks: If your battery drivers are outdated or corrupt, they may be marked with exclamation marks or question marks. These symbols indicate that there is an issue with the drivers.
  • Check driver version and date: Double-click on the battery drivers and go to the “driver” tab. Note the version and date of the driver. If the version is old or the date is from a long time ago, there is a possibility that updating the drivers could resolve the issue.
  • Research driver updates: Visit the manufacturer’s website or use a driver update utility to find the latest battery driver for your laptop model. Ensure that you download the appropriate driver for your specific windows 10 version.

Updating Battery Drivers

Updating your battery drivers can often fix the “plugged in, not charging” issue on windows 10. Follow these steps to update your drivers:

  • Visit the manufacturer’s website: Go to the website of your laptop manufacturer and navigate to the support or drivers section. Search for the latest battery driver for your laptop model and download it.
  • Automatic driver update: If you prefer a more convenient option, you can use driver update software. These programs automatically detect outdated or corrupt drivers and download the latest versions for you.
  • Manual driver update: If you decide to update the drivers manually, open the device manager (as explained earlier) and right-click on the battery drivers. Select “update driver” and choose the option to search automatically for updated driver software.
  • Restart your laptop: Once the driver update is complete, restart your laptop to apply the changes. Check if the “plugged in, not charging” issue is resolved.

Rolling Back Drivers

If updating the battery drivers doesn’t solve the problem and you suspect that the issue occurred after a recent driver update, you can try rolling back the drivers to a previous version. Follow these steps:

  • Open the device manager and locate the battery drivers, following the steps mentioned earlier.
  • Right-click on the battery drivers and select “properties.” Go to the “driver” tab and click on the “roll back driver” button.
  • Confirm the driver rollback by following the on-screen instructions. Restart your laptop after the rollback process is complete.
  • Check if the “plugged in, not charging” error persists. If the problem is resolved after rolling back the drivers, it indicates that the updated drivers were causing the issue.

Remember, outdated or corrupt battery drivers can often be the culprit behind the “plugged in, not charging” problem on windows 10. By identifying, updating, or rolling back the drivers, you can potentially resolve this issue and get your laptop charging properly again.

Adjusting Power Settings

Adjusting power settings on your windows 10 device can play a crucial role in resolving the frustrating issue of your non-removable battery not charging. By understanding the various power options available, you can optimize settings to ensure your device charges smoothly.

Here are some key points to consider:

  • Battery-saver mode: Windows 10 offers a battery-saver mode that helps conserve battery power. When enabled, this mode reduces background activity and adjusts system settings to extend battery life. However, it may also limit charging capability. Make sure to check if battery saver mode is turned on and disable it if necessary.
  • Power plans: Windows 10 provides different power plans to manage your device’s power usage. The three primary plans are balanced, power saver, and high performance. By default, most devices are set to balanced mode. However, this may affect charging capacity. To optimize power settings for charging, you can modify the power plan or create a custom plan.
  • Custom power plan: Creating a custom power plan allows you to specify the exact power settings that suit your needs. You can adjust the charging thresholds, set the maximum processor state, and tweak other options. By customizing these settings, you can ensure that your device charges efficiently without any hindrances.
  • Battery driver: Outdated or incompatible battery drivers can also cause charging issues. It is essential to ensure that your battery driver is up to date. You can check for driver updates in the device manager. If updates are available, install them to resolve any compatibility issues that may be preventing your battery from charging.

Optimizing Power Settings For Charging

To optimize power settings for charging your non-removable battery on windows 10, follow these steps:

  • Step 1: Open the settings app by pressing windows key + i on your keyboard.
  • Step 2: Click on the “system” option in the settings window.
  • Step 3: Select the “power & sleep” tab from the left sidebar.
  • Step 4: Under the “related settings” section, click on the “additional power settings” link.
  • Step 5: In the power options window, select the power plan you want to modify or click on “create a power plan” to create a custom plan.
  • Step 6: Adjust the power settings according to your requirements. You can modify options such as display brightness, sleep mode, and charging thresholds.
  • Step 7: Save the changes and exit the power options window.

By following these steps and customizing your power settings, you can achieve optimal charging performance for your non-removable battery in windows 10.

Troubleshooting Power Settings Issues

If adjusting power settings does not resolve the “plugged in not charging” issue on your windows 10 device, you can try the following troubleshooting steps:

  • Check the power adapter: Ensure that your power adapter is functioning correctly. Try using it with another device to determine if the issue lies with the adapter or the device itself.
  • Reset power management: Resetting the power management settings can sometimes resolve charging issues. Open the command prompt as an administrator and enter the command “powercfg -restore default schemes” to reset the power scheme.
  • Run hardware troubleshooter: Windows 10 includes a built-in troubleshooter that can help identify and resolve hardware-related problems. Open the settings app, go to “update & security,” select “troubleshoot,” and run the “power” troubleshooter.
  • Contact support: If none of the above steps solve the problem, it might be wise to reach out to the manufacturer’s support or visit a professional technician to diagnose and fix the issue.

By understanding, optimizing, and troubleshooting power settings on your windows 10 device, you can overcome the “plugged-in not charging” problem with your non-removable battery and ensure smooth charging functionality.

Additional Tips And Recommendations

Battery issues can be frustrating, especially when your windows 10 laptop is plugged in but not charging. If you’ve already tried the basic troubleshooting steps mentioned earlier, here are some additional tips and recommendations to help you resolve the problem:

Using Battery Optimization Tools

  • Check your power settings: Make sure your laptop’s power settings are optimized for battery usage. Adjust the settings to ensure that the battery is not being drained unnecessarily.
  • Disable unnecessary background processes: Some apps and programs running in the background can drain your battery faster. Use task manager to identify and close any unnecessary processes.
  • Enable battery-saver mode: Windows 10 comes with a built-in battery-saver mode that can help extend your battery life. Enable this mode to limit background activities and lower screen brightness.
  • Uninstall unused software: Unnecessary software can consume system resources and impact battery life. Uninstall any applications that you rarely use.

Contacting Manufacturer Support

  • Check for firmware updates: Visit the manufacturer’s website and check for any available firmware updates related to battery charging. Install the updates if available.
  • Reach out to customer support: If the issue persists, contact the manufacturer’s customer support for further assistance. They may have specific troubleshooting steps or be able to provide a solution for the problem.
  • Consult the user manual: Refer to the user manual for your laptop or visit the manufacturer’s support website. They often provide valuable information on battery calibration or any unique steps for your specific model.

Considering Battery Replacement

  • Monitor your battery health: Windows 10 provides tools to monitor your battery’s health. Open the command prompt as an administrator and run the “powercfg/batteryreport” command to generate a battery report. Review the report to assess the overall health of the battery.
  • Check warranty coverage: If your laptop is still under warranty, contact the manufacturer to inquire about battery replacement options. Warranties often cover defective or degraded batteries.
  • Seek professional assistance: If your battery is no longer holding a charge even after trying all the troubleshooting steps, consider taking your laptop to a professional technician. They can diagnose the problem and replace the battery if necessary.

Remember, troubleshooting battery issues can vary depending on your laptop model and individual circumstances. These tips should give you a starting point to resolve the “plugged-in not charging” issue on your windows 10 laptop.

Troubleshooting Plugged in Not Charging Windows 10 Non Removable Battery
Troubleshooting Plugged in Not Charging Windows 10 Non Removable Battery

Frequently Asked Questions(FAQs):

1. Why Is My Windows 10 Laptop Plugged In But Not Charging?

There can be several reasons why your Windows 10 laptop is not charging even when it’s plugged in. Some possible causes include a faulty charger or charging cable, a problem with the battery, or an issue with the power settings on your laptop.
It’s recommended to troubleshoot these potential issues to determine the exact cause and find a solution.

2. How Can I Fix The ‘Plugged In, Not Charging’ Issue On Windows 10?

To resolve the ‘plugged in, not charging’ issue on Windows 10, you can try various troubleshooting methods. Start by checking the charger and cable for any damages or loose connections. Next, ensure the power settings are correctly configured. If the problem persists, you can try updating the battery drivers, performing a power reset, or even replacing the battery if necessary.

3. Can A Non-Removable Battery Cause The ‘Plugged In, Not Charging’ Issue?

Yes, a non-removable battery can also cause the ‘plugged in, not charging’ issue on Windows 10 laptops. In such cases, you can try disconnecting the AC adapter, turning off the laptop, and holding the power button down for a specific period of time to reset the hardware.
If this doesn’t work, contacting the manufacturer or a professional technician for assistance is advisable.

4. How Can I Test If The Charger Is Causing The ‘Plugged In, Not Charging’ Issue?

To determine if the charger is causing the ‘plugged in, not charging’ issue on your Windows 10 laptop, you can try using another charger or adapter with the same voltage and current rating. If the laptop charges normally with the new charger, then it’s likely that the original charger is faulty and needs to be replaced.


Troubleshooting the “plugged in not charging” issue for a non-removable battery in Windows 10 can be a frustrating experience. However, by following the steps outlined in this blog post, you can increase your chances of resolving the problem. Remember to start by checking the power adapter and cable for any damage, as well as the battery health through the device manager.

Updating your drivers and bios can also play a crucial role in fixing the issue. Furthermore, disabling unnecessary background services and performing a clean boot may help identify any software conflicts. Finally, if all else fails, contacting the manufacturer or seeking professional assistance is recommended.

By being proactive and trying these troubleshooting methods, you can avoid unnecessary expenses and hopefully get your battery charging again.

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